2022 - present
ET Technology Consulting (SASU)
Founder - Tech Lead, Backend & AI
Technical consultancy carrying two B2B SaaS products in production: NovoAgent (conversational AI agents for real-estate agencies) and TableAgent (hospitality). Multi-tenant architecture, strong constraints on reliability, GDPR compliance and inference cost.
- Designed and built a multi-tenant SaaS platform of conversational AI agents, from architecture through to operation.
- Full RAG pipeline: multimodal document ingestion, chunking, embeddings, vector search on PostgreSQL / pgvector, reranking and retrieval quality evaluation.
- Hybrid architecture reducing LLM dependency: deterministic routing, semantic cache, business state machine, model calls reserved for cases that warrant them.
- React Native mobile app embedding non-conversational AI features: speech-to-text, data extraction and structuring, automatic task and reminder creation.
- WhatsApp Cloud API integration as a Meta Tech Provider: embedded signup, multi-WABA, templates, idempotent webhooks.
- Agent testing and simulation framework (versioned scenarios, LLM-as-judge) assessing fidelity, compliance and robustness before every release.
- GDPR and EU AI Act (article 50) compliance, article 28 DPA.
- Defined code standards and technical scoping for a team of 10 internal and external developers.
Key impact
- Inference costs divided by 50 between the first version and the optimised architecture, at constant answer quality.
- Production deployments across some twenty clients in France and French-speaking Switzerland.
- Significant reduction in first-response time and in the operational load on client teams.